Holiday Shipping Order Deadlines


First, we want to wish you all a Very Happy Holidays and a Merry Christmas and hope they will be something to remember. We all are aware of the holiday rush; therefore, it is important that you get your orders in by the dates below to ensure you can receive your package before Christmas.

Last Day Order Dates for Packages by Shipping Method for FedEx are posted below for 2023 Calendar year. 

Holiday Delivery Commitment Times
Effective Nov. 24, 2023

We stand behind the FedEx Money-Back Guarantee as we prepare to deliver for you this holiday season. To accommodate the expected seasonal volume, delivery commitment times will be extended 90 minutes on November 24 through December 31, 2023 for the following time-definite FedEx Express products:

U.S. Domestic

FedEx First Overnight®
FedEx Priority Overnight®
FedEx 2Day® AM*
FedEx First Overnight® Extra Hours
FedEx Priority Overnight® Extra Hours
U.S. Inbound International

FedEx International First®
FedEx International Priority®
FedEx International Priority DirectDistribution®*
FedEx International Priority ® Express
Note: Freight product commitment times will remain unchanged. FedEx 2Day® AM and FedEx International Priority DirectDistribution® are not eligible for Money-Back Guarantee.

Money-Back Guarantee Policy

Effective Monday, Dec. 18, 2023

FedEx Express U.S. and International or FedEx Express Freight U.S. and international shipments scheduled for delivery from Monday, December 18 through Sunday, December 24, 2023, will not be eligible for Money-Back Guarantee if delivered by the end of day on the published delivery commitment date for the selected service and destination. For more information, please visit the FedEx Service Guide.

Effective Jan. 3, 2023

On Jan. 3, 2023, the money-back guarantee was reinstated for select FedEx Express® services for U.S. domestic and U.S. export shipments. Services include:

FedEx First Overnight®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx First Overnight Extra Hours*
FedEx Priority Overnight Extra Hours*
FedEx Standard Overnight Extra Hours*
FedEx International First®
FedEx International Priority®
FedEx International Priority® Express
FedEx International Priority® Freight
As previously communicated, the FedEx money-back guarantee for all other FedEx Express, FedEx Ground®, FedEx Freight®, FedEx SameDay® City, and FedEx Office® services remains suspended. The status of the money-back guarantee for these FedEx services and additional FedEx services worldwide is being evaluated on an ongoing basis, and our focus remains on continuing to provide the best possible service to our customers during this period of uncertainty.

There are no guarantees that your package will arrive before Christmas. These are estimates and do not reflect on a shipping carrier's ability to deliver on time. The deadlines above are for the continental US states only. 

USPS Priority Mail Express and Priority Mail Express International money-back guarantee is suspended for shipments mailed Dec. 22 - 25 (Refund only if longer than 2 days). In addition, USPS Priority Mail does not include a guarantee refund for late packages during the holiday season.

Fast Shipping!!

  • 99.5% of our orders ship the same day that they are ordered*

Same Day Shipping Requirements

  • Orders must be placed before 3pm EST, Monday through Friday

Shipping Options

*All shipping times listed below are based on business days (Monday through Friday)
  • Free shipping available for online orders only - please allow 2-8 business days for delivery
  • All shipping rates are calculated using “real time” carrier rates and are based on the weight and size of the packages
  • Saturday delivery available for US deliveries by request ONLY- (Average Cost for a single box shipment is $25-$40 MORE than UPS Next Day Shipping Costs) Please contact Customer Service to receive the Saturday rate
  • Map below shows estimated shipping times for US orders

*PLEASE NOTE: The shipping times below do not apply during the two weeks prior to the Christmas holiday (USPS does not offer a refund for late packages)*

  • All shipping rates are calculated using “real time” carrier rates and are based on the weight and size of the packages
  • UPS Ground - 1 - 5 business days. See map below for estimated shipping times
    • Shipping times are estimates and subject to change
    • Delivery is between 9 am and 8 pm, Tuesday - Saturday
  • UPS 2 Day – Arrives within 2 business days guaranteed
    • Delivery by 8:00 pm, Monday - Friday – Earlier delivery is available, but must be requested by contacting Customer Service for rates.
    • Shipping time does NOT include the day the order was placed – For example, if you placed your order on a Monday and it qualifies for same day shipping, it will arrive on Wednesday.
  • UPS Standard Overnight – Arrives within 1 business day guaranteed
    • Orders that qualify for same day shipping will arrive by 8:00 pm the next business day.
    • Earlier delivery is available, but must be requested by contacting Customer Service for rates

  • The shipping options and times above will vary during holidays. 

    Shipping Considerations

    • Signatures are not required for delivery and we are not responsible for lost or stolen packages
      • Please make any necessary arrangements for arrival of your order
      • 'Signature Required' can be requested for an extra fee - please contact Customer Service for rates
    • Rural areas may not qualify for certain shipping options and may cause delay in delivery
    • Inclement weather may cause shipping delays. Please check or for any delay notifications in your area
    • If shipping to an office building or company address, please be sure to include the company name when filling out the address or the package may not be able to be delivered.
    • Orders returned to us as undeliverable are charged a $10 fee by the carrier. You will be responsible for this fee – Please be sure to double check shipping addresses for accuracy
    • Orders that are returned to us as “Refused by Receiver” are charged a $12 fee by the carrier. You will be responsible for this fee
        • Please verify all orders for accuracy before submitting
        • Please be sure to alert any gate guards, front desk personnel, etc. that you are expecting a package from us
        • Most of our boxes do have our logo on them, but some of our boxes are just plain brown, cardboard boxes or may even be a USPS Priority Mail box. The label will show the package as being shipped from:

        • Shipping Department
        • 12399 Belcher Rd. S ste. 160
        • Largo, FL 33773


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