1. To send an email message, click the orangeMessaging icon.
A pop-up window appears, showing the Instant Answers articles.
2. Click the Ask tab, with the message bubble icon.
Fill out the fields on the new window.
3. If you need to attach any images to the message, click the Add Image icon.
A pop-up window appears.
4. Find the image you want to include in the message, select it, then click Open.
5. After filling out the form and attaching any images, click the orangeSend a message button.
A confirmation screen appears, and you will receive an email reply within a few minutes, if it is sent during our business hours from 9:30 a.m. to 5:30 p.m. Eastern Standard Time.
To close the messaging box, click the X icon in the orange circle.
6. ClickHelp/FAQin the menu bar.
Click X, to close this window.
7. Scroll to the bottom of the page, and notice our contact information on the left.